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Customer Service

Shipping & Delivery

Individual delivery options

Any Destination - Delivery on every Address!
Have your order sent quickly and reliably within 2 to 3 working days to an address of your choice in the UK for FREE or in other countries from only £ 5.00.*

 

Planetheadwear Online Shop - Delivery


Express delivery

 

24-Hours - Delivery within one Day!


If you need your order sooner, you can choose express delivery for £ 10.00. All orders placed before 12 noon, Monday to Friday, will be delivered within 1 to 3 working days. Orders that are received after 12 noon on Friday will be soonest delivered on Tuesday. Weekends as well as regional/national holidays are exempt from Express delivery.*

Planetheadwear Online Shop - Delivery-Express
Returns

Returning - Items must be returned within 7 working days of purchase.**

Item(s) must be in their original pack.
Privacy & Security
Returns & Replacements


We would like to ensure your complete satisfaction with the items you have bought from this Web site. If however you wish to return or exchange an item(s) please contact our customer services department and state whether an exchange or refund is required.

 

  1. * We will not accept items worn, used or damaged. Where a product has a security seal, a refund or exchange will not be given if the seal is broken.
   
  2. * Please ensure we receive the goods within 14 days of their dispatch.
   
  3. * For us to process your request it is essential that you also include a copy of your invoice.

 



Once your goods have been accepted your exchange or refund will be completed within 7 working days. We can only refund the card you originally used for payment.


Delivery charges will not be refunded for Return or Refund item(s).

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